Privacy policy

Please read the privacy policy carefully.  This statement also governs your visit to Jhyoung.com and is intended to help you understand our business practices.  

1. Jhyoung.com respects your right to privacy.
2. Jhyoung.com collects only the information necessary for us to complete your order or to contact you regarding the status of your order.  The information we collect includes your name, phone number, email address, shipping address, and billing address.  
3. At Jhyoung.com sensitive information, such as credit card numbers and expiration dates, are protected using industry standard 128-bit SSL (secure sockets layers) encryption technology which provides a high level of protection when transmitting confidential data over the internet.  This means your information is safe at all times.  
4. Jhyoung.com will not rent or sell your name or personal information.  
5. Jhyoung.com reserves the right to revise this privacy policy at any time to ensure site visitors the most current privacy protection policies for our customers.  

If you have any questions or suggestions regarding our privacy policy or Jhyoung.com in general please contact us directly at info@jhyoung.com

Or write to use at:

J.H. Young Ltd
Attention Customer Care
126 Lynden Rd
Brantford, Ontario, Canada
N3R 8A3

 

Electronic Communications Any unprotected e-mail communication over the internet is, as with communication via any other medium (ex. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration  You consent to receive communications from us electronically.  We will communicate with you by e-mail or by posting notices on this website.  You agree that all agreements, notices, disclosure and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information.  

Third Party Links Links from or to web sites outside Jhyoung.com are meant to increase the value of customer experience. Jhyoung.com does not endorse, approve or control, and is not responsible for any sites linked from or to the site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Jhyoung.com will not be responsible or liable for any damages in connection with linking. 

Your Account If you use this site, you are fully responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. In effect, you agree to accept full responsibility for all activities that occur under your account or password. If you suspect a fraud on your log-in name or passcode to your account please contact us immediately. As well, if you suspect fraud on your credit card, you must contact immediately your financial institution or the company that issued the credit card.

Site Content Information published on this web site is provided for the use of its visitors and you are advised that, although every care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given for the accuracy or completeness of information on these pages. Jhyoung.com does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Jhyoung.com excludes all liability for contamination or damage caused by any virus or electronic transmission.

Typographical Errors In the event that product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Jhyoung.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Jhyoung.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your account charged.

If you have already been charged for the purchase and your order is cancelled, we shall issue a refund in the form of payment used for the amount charged.

CUSTOMER SERVICE

We offer delivery service to any city in Canada. All prices listed herein are in Canadian currency. We accept the following forms of payment: VISA, MASTERCARD, Interac e-Transfer, or American Express.

The items available on Jhyoung.com are subject to change. Jhyoung.com has gone through extensive effort to integrate its stock in real-time with the web store. Despite this effort, items that appear available on the web store might be out of stock. If this occurs, Jhyoung.com will refund the complete amount and the customer will be notified immediately of this transaction reversal.

Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit.

Customers may cancel or make changes to their order so long as the order has not been shipped from our warehouse. To cancel, or make any changes, customers must contact us through our customer service telephone number or email address:

Brantford: (519) 752-2330

info@jhyoung.com

 

Sales tax

• Orders shipped to Quebec are subject to 5% GST and 7.5% PST on the purchase amount.
• Orders shipped to Ontario, Newfoundland and Labrador and New Brunswick, are subject to 13% HST.
• Orders shipped to British Columbia are subject to 12% HST.
• Orders shipped to Nova Scotia are subject to 15% HST.
• Orders shipped to other Canadian provinces or territories are only subject to 5% GST.